We made reservation, which were given to someone else. We excepted a smaller site yet had to pay the same amount of money. When our friends came to visit, they were told at the gate that we were not there. After spending over one hundred dollars, we were kicked off the beach because it was five minutes after our check out time. The bathrooms and showers appeared to have not been cleaned in weeks. We had to ask several employees around the park to bring us a fire pit and only received one after already being there for a several hours. They charged us extra for a site we didn't receive, and when I spoke to the owner about this error, I was told it was not his problem. Although the seasonal side of the park is relatively appealing, due to the monumental poor customer service by the owner himself, I have no intentions of ever returning to Woolastook Family Park again. We camped here in a Tent.