223488 User submitted reviews online!!
07/2014
rating [ 1/10 ]
Most unfriendly campground we have visited in last 7 years of camping. There is a steep hill leading up to office with stop sign while still on hill which could cause issues. Site was a little uneven but also had issues backing into the site due to the gravel and tires spinning. The pool area was nice. We will have second thoughts staying here again if in the area.
06/2014
rating [ 2/10 ]
Staff friendly and nice. Rather disappointed in our visit – no escort to site but the roads were clearly marked, which helped. Grounds not kept up with trimming, etc. Water connections about a foot below ground in a PVC pipe – had to be on hands and knees to connect hose in the tight pipe. Sewer connections way high - sewer does not flow upward very well. Many seasonal units intertwined with transient guests but many of the seasonal units were cluttered with debris, unkempt sites which took away the overall appearance of the campground. Found a timer on the showers, which is OK, but there was no way to control temp of water, therefore did not use. We paid for a deluxe site but did not have a fire ring. Overall the campground needs general updating. Campground is very close to restaurants, gas stations, and grocery stores. We will have to think twice before visiting again if in the area.
05/2014
rating [ 10/10 ]
Awesome staff, efficient during the mad rush at 5pm or so – full staff on board to assist those arriving. Best WIFI we have seen in long time at any campground. Cable TV not the best (very fuzzy) but suitable. Bath house very clean. We will return without hesitation.
08/2013
rating [ 8/10 ]
Escorted to site, great customer service and friendly staff - willing to answer any questions. They even went overboard by assisting a large family on wagon ride even though all equipment was put away. The children loved the ride. Placement of utilities was good. Our site was level however you can tell others definitely were not even with blacktop. The wifi was so so - always had poor connectivity per computer - slow to not working a lot of the time. The store was very reasonably priced and carried necessary items. Had good pancake/egg breakfast on Saturday morning for a cost. The pool was very clean. NOTE: Entry and exit from the campground involves steep hills. If back in the area, will visit again.
04/2013
rating [ 9/10 ]
As stated by others – there is noise from the expressway and trains, but it is not that bad. Some of sites near road leading to campground can hear the trains more than others. Overall it is an older campground, but it has a beautiful lake at the one end. It was a pleasure walking around the lake enjoying nature. It is a catch and release lake. Found the restrooms to be in good shape and clean. Other amenities were not open yet for the season. It was so neat to be sitting in the travel trailer; look out to see a deer strolling through and wild ducks in the lake. The owner was very kind and helpful. Wi-Fi was one of the best we have experienced. We will return more times in the future.
03/2013
rating [ 5/10 ]
Did not actually stay at campground - we were traveling in area and decided to check it out as part of this campground is becoming part of the KOA network - unfortunately no one was at gate to allow access - only way in via a keycard. We understand they are to open full time on April 15th however please note - there are NO SIGNS whatsoever at this point from I-64 or on I-64 signs showing this as a KOA nor as Thousand Trails so you are on your own finding the campground. It is best though to use Sunman, route 101 exit off I-64. Based on previous reviews, lets hope they improve the KOA section of the campgrounds.
07/2012
rating [ 6/10 ]
Registration customer service was very good, campground well groomed and plenty of items for children's activities. Now the downside. Despite being a large campground, no escort service to sites (we got lost), plus there are no signage for the roads which made matters worse (spoke with others with same feeling). A camper actually helped us find our site. Outside pool water was not clean at all. The inside pool: the water stunk. Our granddaughter jumped into water and immediately got out due to the smell. The restrooms in this area were deplorable. In fact doors warped, vanities in very bad shape with nasty smell. Cable TV was poor along with the internet. After paying over $70 for premium site etc., and the extra $3.50 day for "resort fee" we found this campground not to be up to par for being a corporate owned KOA facility. Campfire wood: if you don't ask, they will not deliver. Whereas at other KOA's we have visited, if needing firewood they immediately contact a worker to have the wood delivered. Parking for registration is a nightmare due to KOA trucks parking where campers should pull in for registration, along with guest vehicles who park in area for the pool. We were unable to pull out due to closeness of other vehicles and the bicycles in the way for the kids going to the pool. The area is not well marked so a hodge podge of a mess. They need to do some infrastructure work and improve customer service after registration. If in area again, we will give it another try. One last item: watch which site you get as some of the trees drop berries and makes a mess of your camper and the awnings.
07/2012
rating [ 8/10 ]
Late arrival: packet on their board for us. As others have indicated, this is all gravel, no grass to speak of. We choose a water/electric only site. At night it was difficult to drive around due to lack of lighting. Also some of the lanes were tight. Went to move picnic table and it partially fell apart: very old and dilapidated. If here for more than overnight, would not use the picnic table. When registering by phone, the rep was very kind and courteous. Very close to restaurants and a Wal-Mart. If in area again and needed a one night visit, would do so.
05/2012
rating [ 8/10 ]
Overall a very nice campground. The office staff is outstanding - will do anything to assist you to have a good time. They had many activities for adults and children throughout the weekend. Entrance is a very steep hill and exit on other side of campground is just as bad. The one big negative is most of the sites are not level. Many of the sites have blacktop surface however not level - we had over 3" levelers on one side and still not level but did not have enough wood etc to raise more. This was evident throughout the park. Realize park is older but they need to repair the sites one at a time to bring the facility up to date as it will not be cheap to do the work but in time all would be good. If in the area again, we would stay.
05/2012
rating [ 9/10 ]
We had stayed here last year - they are always trying to improve the park even though it is a newer operation. They will try to accommodate you in anyway they can. The only pitfall is some of the roads - they were told by officials the blacktop must be down before opening a couple years ago even though ground was not ready so this has caused many parts of the road to deteriorate. They are doing what they can with the resources they have to temporarily fix the locations or even lay down a lot of new gravel. In time this will all be cleared up - we will definitely return.
06/2012
rating [ 8/10 ]
Fun – swimming and fishing - electrical issues but could have been due to the heat and usage. Neighbor had volt meter – was nearly getting into low voltage red zone. Camp worker was kind to take off shoes before coming into camper to check power even though not required by us. Pool water very cloudy – still had fun. We had good tree shade to avoid intense sun on sun. Store not stocked well but Food City very close. Cost for ice too expensive in park store. Not a destination if looking for special activities with children throughout day but do have the pool and nice playground. We will return if in area again.
05/2011
rating [ 6/10 ]
Not sure if it was due to all the rain this spring but the campground looked somewhat unkept or maybe just an older KOA. Most of the roads are gravel along with sites. Many of the sites actually have grass growing where the units pull in – coming through the gravel. Surprised to find our site to be level. The deluxe sites will surely accommodate any length of unit with toad. Due to placement of water/electric we actually had to back up our TT in order to use our cord as it was not long enough and added hose length for water. This put our steps into grass area vs next to patio. Very disappointed in WI-FI – why advertise WI-FI when it does not work even on the deluxe sites. They stated if your laptop had Vista or Windows 7 there have been problems. Staff was very friendly and helpful. Overall though, we will likely not return unless really need to be in the area. Will not visit if just to get away for a weekend etc.
04/2011
rating [ 10/10 ]
Wow, what an experience we had at Whispering Hills. The time spent dealt with severe storms, tornado warnings with heavy rain and wind. With that being stated, the owners of this CG were very concerned about their guests. They were constantly keeping us updated on weather conditions. In fact they came around at 5:30am letting us know about some pending bad storms were coming in the CG direction so we could go to the safe spot on the CG. The whole Midwest has experienced one of the worst April’s in history with large amounts of rain and severe storms. My wife and I decided to leave a day early as there was no relief in sight with the weather. We actually had a small break with sun peeking through so it was our chance to break camp without rain. By the time we were pulling out, another round of storms was coming. The owners deserve much credit for their diligence of working with the guests. They are two of the nicest folks that you will ever meet. They even offered a refund but we declined as it was our choice to leave. This CG will be one of the top in the area (it is new) once all the landscaping is complete. We encourage anyone who is traveling in this area to give this CG a chance (we will be back for sure). It is easy access to and from the I-75 expressway but far enough from the expressway that noise is not an issue.
07/2010
rating [ 8/10 ]
Registration went well despite the office was very crowded with campers arriving all at the same time. Staff was friendly and helped everyone with a friendly smile. The one part of registration that was bad was that we requested someone escort us to our site. They indicated someone would be out but no one assisted us so we went looking for the site. One major negative about this CG is the narrow roads and placement of utilities. It took us over an hour to locate a site whereby you did not need a extension electric cord and sewer hose going under the unit and long water hoses. The sites are back to back type. In some cases two cannot fit if the units are too long. Also, if you arrive when the CG is relatively crowded with a unit over 30’ beware you will likely be unable to maneuver into a site (as in the case of one camper). The roads are not wide enough especially when pull vehicles are parked near the road, not enough turning radius. The sites need to be more of an angle. The pools (3) and play grounds were excellent. The children were also able to play on a jumping pillow, mini golf and each day had a wagon ride. Each day the staff had different activities for the children even during the week. We only visited one of the restrooms (near mini golf) and were not impressed. The restroom definitely needs updating and cleaned up. We were very disappointed on the condition. They advertise about having tickets etc for activities in the area. This is true and we used their services however one disappointment was during the 5 days here, they never had bus tickets. Each day they stated they will have some the next day but never did. If again in the area, we might stay here but will review other CG in area before making final choice.
07/2010
rating [ 9/10 ]
This CG has an area set aside strictly for overnight stays. It is located at one end of the CG. The sites were mostly level with small gravel which made it easy on the feet. Some sites though would require significant levelers for stabilizers. Many of the motor homes were placed on a “grassy” type area which creates problems. You could see where one motorhome actually dug into the dirt with front end bumper while backing into the site. They hope it will not rain. We spoke with one of the campers who indicated one of the motor homes had to be towed out of their spot. As stated by others, this CG has many seasonal sites however unlike other CG’s, these were well kept. We were impressed with the restrooms – each actually had a special foam dispenser with foam that can be wiped on seat and handle by a supplied towel to disinfect the items instead of using paper seat covers. Our granddaughter had a blast on the fire truck ride with the other children. This was a day where water was exchanged by those on the truck and with others on ground that had water balloons and some with water hoses. Everyone really got wet but with fun. With a cost of $45 after discount we found this to be steep for an overnight stay and not unhooking. There is no cable TV and no swimming pool (has a pond that was not inviting). If in the area again though, we will likely stay again. Not sure if this would be a destination CG. We were on way to Niagara Falls, Ontario.
05/2010
rating [ 10/10 ]
This campground has been open for a couple of years. All the roads and sites are gravel. The area near the store and registration is gravel with a tar component that keeps down the dust. The campground is very flat and our site was level. As we reviewed the other sites, they must also be level as no levelers could be seen. Realizing this is a newer facility, the restrooms were very clean, even after much use over the Memorial Day weekend. The office/store is laid out very well. Also, their store was the most reasonably priced that we have ever seen. The staff was very friendly and cooperative: answering any questions we had. They even provided good sightseeing areas in the Amish area of Indiana. Only one negative is the WiFi was not operating but it might have been our laptop as others stated it was working. As a parting positive gesture, the owner or his wife were at the building as the units went by stating thank you for coming and waving to everyone. They wanted your visit to be memorable. We will stay at this campground again.
05/2010
rating [ 8/10 ]
The road leading into the cg is a little steep but not too bad, however there were spots with holes and uneven roadway which makes your unit shake a bit. The first portions of the roads after registration are paved however they turn into gravel. They were in very good shape. Note the upper portion of the cg is relatively level with some sites with pads, but the lower portion of the cg is tiered. As noted in previous reviews, it was mentioned about digging out for steps: depending on which sites you get, this could be the case. Our site actually was level, but there was a slope to the right of the travel trailer whereby sitting under our awning would be awkward. Other sites you could see by the wood being used, as not being very level. We also noticed that some of the sewers were “uphill” from the site which makes for a lot of fun when emptying the tanks. Water pressure and taste was very good. The play ground looked very nice to occupy the children along with the pool that was open. The staff was very kind and considerate. WiFi note: if you are towards the other end of cg from office, forget about using their WiFi. The prices in the campground store were within reason. We will return as it has potential.
09/2009
rating [ 7/10 ]
If your family likes trees, this CG will be a good fit. In fact there are so many trees; they create obstacles entering some of the sites. The internal roads are mostly gravel and very narrow. Larger units will have a tough time maneuvering on the roads and entering sites without the help of others or movement of fire rings/other RV’s. Most of the concrete picnic table pads were old and generally will not align with most of the RV/TT doors, therefore mud is tracked into the units. We found the camp store to be overpriced. The staff did an outstanding job this weekend in dealing with constant torrential type rain storms. The creek in rear of CG started to rise due to the rain. The staff carefully watched this situation. They were proactive in moving units to assure no one was in harm’s way. We commend their diligence staying on top of this critical situation. We will again visit this CG.
09/2009
rating [ 9/10 ]
Since this was last summer holiday, the CG was extremely busy and crowded. In some areas units were very close together. Also, since this towards the end of camping season, many of the sites were not level due to much use over the summer time. For some reason, the water had a yellow tint to it this time. That is even with a filter installed. The Wi-Fi was so-so. Either the Wi-Fi was working well or it was at snail’s pace or would not move. Dogs – if visiting here on a busy weekend, be prepared to experience a large influx of dogs of all breeds. Be sure your dog is leashed at all times as some walkers with dogs are more aggressive than others. This is still a wonderful CG, run well and that is why we gave it a 9.
08/2009
rating [ 9/10 ]
We were presently surprised with this CG. We found so many families playing together and having so much fun. Memories were surely being created. In fact one group set up what looked like a beach setting around their campers with activities for the children related to being at the beach. You could hear children having a blast with the adults. The swimming pool was outstanding. This pool even has lifeguards. The CG is set far enough from I-75 that all you could hear at night was nature. They have set up the sites allowing much space between each site and grassy areas behind. Only draw back: the sites are not set at an angle therefore creating a tough time to back in. They have no pull through sites. Also, the sites do not have sewer hookups but they do have four dump stations. In talking to campers, the lack of sewers is something the state should investigate installing. Most sites were level but some very out of level and many are occupied by horse personnel. For this year, be aware much construction going on due to the World Equestrian event next year. Roads are being updated and the Horse Park itself is being renovated so construction shortcuts are necessary. We will certainly return.
07/2009
rating [ 8/10 ]
KOA campground itself - staff very friendly, the park is very well kept however the WIFI was not good. We were in deluxe site and unable to connect to WIFI. The staff indicates they are using a new provider and are not sure why we are not connecting. The deluxe site are amongst seasonal sites and stored units. Roads in this area kind of tight but workable for backing in. There were unannounced activities during our week stay. Our Granddaughter was not happy about missing activities. We have heard of ripoffs in RV park stores but this was the worst - they wanted $8 a gallon for milk - just down the road at Food Lion it is $2.99. Needless to say we stayed away from purchasing items in the camp store. Negatives of campground, but out if their control - constant flyover by sightseeing helicopter rides. o low at times cannot hear people talking. The traffic was terrible plus the campground advertises small walk to beach - it is about 4 blocks that is dangerous. Crossing one major road with light however the other two roads, in particular Ocean Blvd, there is no crosswalk. When taking your swim gear and children this is really, really bad and dangerous. We would still stay here again. Just make sure you do not arrive on a Saturday - will take forever to get into MB due to stop and go traffic.
07/2009
rating [ 10/10 ]
The CG is still a good stopover location or even a destination spot. The owners are some of the best around. Always there to assist you may it be after hours our during the day. We can see why they are rated number one in Kentucky. They have a lot of respect for the CG and it shows. We will stay here again and again.
07/2009
rating [ 7/10 ]
Overall the CG is good for an overnight, sites mostly level, full of shade trees. Hosts were very kind and helpful. The swimming pool was one of the best we have seen for awhile. It was well taken care of and clean. Downside - gravel road leading up to office - pretty good grade so we sat at bottom of hill until another camper moved as could not tell if enough room for two units at top of hill. We did not want to get stuck in the gravel (we experienced this in the past). There is a reasonable amount of noise from I-40 but with A/C on, it was not as noticeable. Big note to tall rigs - on entry road before getting to CG, cable & telephone wires very low. Winnepeg Vectra in front of us entering got the wires entangled on the roof of unit. Blocked road until they got on top via ladder to undo the wire. We would stay here again
05/2009
rating [ 9/10 ]
This CG is now known as Hocking Hills KOA. We are giving an overall rating of 9 as it is a very nice CG with very clean restrooms/showers along with CG. The staff was very understanding, helpful and friendly. We stayed in a deluxe site that included a stoned patio, Weber grill, patio table and chairs. The site was level. No matter what site you are assigned, there is very significant space between sites, contrary to most KOA's. With these items stated, some other facts need mentioned. The CG is built on top of a hill and is very, very tiered. As stated in other post, if you have a questionable tow vehicle or one with two wheel drive, this could be a problem due the hills in the CG as roads are all gravel. In fact our CG neighbor could not make up hill to CG. Had to backup and start over. Entry road has blacktop but very rough and at top turns to gravel. We could also see many sites whereby the camper had to use a lot of wood for stabilizers indicating possible unlevel sites. TV reception left much to be desired. All stations CG indicated were available, were all snowy and one station we could not get at all and we have a new HD TV. Also for our deluxe site for $65 night, cable should be included. Internet - they do have but first hour is free per day however after this, fees are imposed. In order to continue the use, must use credit card or paypal. Not sure what the fee is as we did not use. Scenery in area is very beautiful.
04/2009
rating [ 10/10 ]
Our first time at this campground and will return. The sites are set up whereby there are no problems of putting out slides etc. Not cramped in as in most places. Facilities were very clean and the staff was wonderful and were escorted to our site. They even offered to assist in backing up the trailer. Even though close to the City of Lebanon, you feel as though the campground is secluded. It was nice to hear the birds chirping in the morning and watching the squirrels running around instead of listening to interstate noise. Many activities around such as flea markets, antiques, amusement park.
09/2008
rating [ 1/10 ]
Woodall's stated this is a 5 star location - it deserves a minus 5 and Woodall's needs to review their findings. We pulled in and then pulled out. The worst campground we have visited. Their website looked great and looked forward to the location. First off you are not escorted to your site. We could not even find our spot however while driving around we saw all the seasonals (which many look like the slums of inner city). The CG needs major major upgrade. Trash, broken glass, buildings looked like they have not been cleaned in years. It was just awful. Whatever you do, save the time driving the narrow roads leading up to the CG. Go elsewhere.
08/2008
rating [ 10/10 ]
One of the best KOA's we have visited. In fact we have been here 4 times so far in 2008 and have more planned Owners have been very kind and helpful along with staff. Owner even helped us with a major slideout problem with camper. We were able to get the slideout to work enough to close so it could be taken to dealer for repair. Overall the facility is very clean and well kept. The facility accommodates all types of RV's and tents. The new cafe adds to the overall satisfaction of the facility. Easy access to I-70 and has many trees so plenty of shade.
06/2008
rating [ 9/10 ]
Staff very friendly and helpful. This was not the first time we have visited this CG. The site was set up to acconmodate any type camper that visits. No problem in finding a long enough electric cord or addition to sewer hose. Only drawback is the narrow roads. If not watching, damage can be done to a trailer or not even be able to get to a site. We will definitely revisit this campground again plus if just for overnight, good sites whereby unhooking not required.
07/2008
rating [ 3/10 ]
1. Did not get promised site and staff had a "oh well" attitude. 2. Safety - sites with nails coming out of wood that is holding back rock. These could inflict severe injury to anyone not seeing the nails. Could tell this just did not happen, has been there for awhile. 3. Overall we found the KOA to be in need of a overhaul - appears to be in general disarray. 4. We are mostly dedicated KOA campers so we were very disappointed with this facility. The office, pool area was in good shape though. The sites have much to be desired.
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