224208 User submitted reviews online!!
06/2012
rating [ 10/10 ]
Friendliest staff I've ever come across. Plenty of shade, water and electric worked great. We were told right away Wi-Fi s tricky because of the mountain. It was slow but did work. Restrooms were very clean and comfortable. Store was open at appropriate times. I like that they have a night drop for reservations. Staff provided great amount of information on area attractions and enjoyed listening to stories and conversation. This was by far the best camp ground I have ever been to. Lots of wildlife to take pictures of as well. Very quiet in evening and morning as well.
07/2012
rating [ 4/10 ]
Site is OK size, near bathrooms, on a slant though. Our RV broke down on the day we were supposed to leave. Went to office to let them know, said they would sent a ranger/ maintenance man up, never came. Had triple A come out, useless. Spent the night. Next day no luck, went to office again and mangers only response was that we have to pay. Clearly we had to but how about some assistance and compassion. Family campground I expect concerned helpful people. Next we decide we need to hit up a parts store, we ask the front desk and they say call a taxi. Thankfully a ranger over heard that and offered a ride. Cost of repairs and 2 extra nights stay plus food and they still are rude? Not what I would have expected! Things happen and I know that but offering assistance or not being upfront and rude about needing to pay would have been a nicer way to handle it when it clearly was a huge problem. Just seemed worried about the money. On top of that they need an event planner for the kids. Root beer chugging contest was 2 sips, soccer was 4 cones widely spread with just a ball and ton of kids, not once did we see yogi or boo boo. Oh they had a slime relay that couldn't have gone any worse, not enough slime to even do it! Arcade games busted, pool filled with bugs, slide is just one, not really fun. And for the price they should really not charge for pool, laser tag and golf. I've been to much better parks than this one. Only plus is people in Virginia are very nice minus the staff.
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