When my husband called to make reservations and talked to Elena, she said to just choose any vacant spot to camp. We pulled in before dark, chose a spot and set up camp. It was a very cold night so we made sure everything was working before we left to visit friends. When we returned, there was no electricity; therefore, no heat. We found out the next day, after a very cold night, that the 50 amp did not work on the site we chose except for a little while. It was not marked in any way. We had to change sites and set up the camper again since we were staying two nights. My husband was told by the manager/owner that we would not be charged for that night. The next morning while my husband was at the bath house, Elena was banging (not knocking) on our camper door about 7:30 a.m. even though the campground rules are boldly written that quiet time is between 10:00 p.m. and 8:00 a.m. It was a woman wanting to register us for the campground. I told her she would have to come back when my husband returned in about 20 minutes. She returned about 10 minutes later and wanted to know where he was. When I told her, she went to the bath house and was rude to him telling him that he was supposed to check in with the manager when he arrived and would be told which site to park. She was the original person who told him over the phone to just choose a vacant site. She also told him he would have to pay for two nights even after the manager (which I think is her husband) told us we would only have to pay for one night. My husband had to wait while she called her husband and confirmed that we only had to pay for one night. We have camped for years and have never had such a bad experience with rude people and we will not return to that campground, nor recommend it to anyone we know.