Access to locked restrooms/showers is by keypad. If you arrive when the office is closed, there may not be anyone there to give you the code, and there is no phone number to call. Campground host was not there the whole weekend we stayed, but the maintenance crew happened to be working Sat. morning, and they were able to help. (We were told by another camper that the host hadn't been there during his previous visit either.) We called the next time we planned to stay to ask for the code or a phone number and were told to use the facilities in our RV. Won't stay there again despite it being a fairly nice and convenient place.