218848 User submitted reviews online!!
11/2012
rating [ 1/10 ]
WORST EXPERIENCE EVER! WARNING: If you have reward points you wish to redeem, forget it. Check-in clerk was beyond rude and would not listen to instructions from me on how to redeem our rewards (I am a former KOA Workamper). He didn't know how and wasn't going to learn. KOA Corporate Office was closed when I asked him to call for help. He slammed the phone down in front of me and told me: "They no there, you leave message." I took the phone and the recording was asking for his franchisee number, I handed the phone back to him and told him that, but he started putting inventory away in the cooler, and began ranting, not letting me speak further. As far as the campground is concerned, it is located in a questionable area and is basically a gravel parking lot with hook-ups. We had asked for 50 amp, but got 30 amp. Dogs barking and some eerie fog-horn like sound all night pretty much guaranteed a poor night's sleep. We were not given instructions on how to find our site, or even our site number (found it on our receipt). Due to other past bad experiences at KOAs, with this one taking the cake, we will no longer stay at them again. I would suggest driving an extra two hours to avoid this place.
11/2012
rating [ 5/10 ]
Made our reservation by telephone and requested a site away from the highway with a beach view. What did we get? A site right next to the highway with no beach view. Wi-Fi is strong and fast. Lots of mosquitoes.
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