I was very disappointed with the staff here. They obviously rather be doing something else rather than running a campground. We made reservations over the phone on the way across I-80 and found the woman on the phone to be stressed out and very rude. We figured she must have been busy but when we arrived we saw that was just her normal personality. They offered no answers to our questions about the area, the weather, or anything including small talk just to be friendly. I will never camp there again. The toilets were constantly backed up with no-one eager to fix them. The slow WiFi was on for a few hours and then it was off for the rest of the evening after they locked up. For the kids they had an adequate game room and pool. Shaded spots were plentiful. However their service was at such a low quality I may even write KOA to let them know about the problem. Avoid at all costs.