For being such a large RV park, we were pleasantly surprised. The staff were exceptionally friendly and helpful. Our site was across the road from the maintenance guy's site and he was a wealth of information. He even let me use his grill and gave me a personal tour of the property. Sites were large and clean. Facilities were clean. There were many permanent residents who seemed to be quite satisfied with the park and management.
We never saw a staff person and dropped our money through a slot in the door. Seems October is still considered "off" season so no staff, which was inconvenient when my husband got lost in the desert and I needed someone to help me find him. The designated caregiver was rude when I asked him for help. A fellow camper loaned me her phone to call the Sheriff. Otherwise, the campground was clean, basic and very remote.
This was the most expensive park we stayed at during our week-long RV trip, and undoubtedly the worst; within throwing distance of the railroad tracks and I-10. The only way we could sleep was to keep the fan going to drown out the sound of the traffic and freight trains. Customer service was terrible. We found out, once we were attempting to hook up, that California requires an adapter for the sewer hook up (although the KOA in Calico we stayed at did not require one). When we asked where we could get an adapter, the staff was not helpful. The desk person even said she had done me a favor by upgrading my site (one covered with ant hills). The workout facilities were great but we will never stay here again .