We had a beautiful site on the river. A very comfortable and scenic location to spend several days exploring the mountains. One employee noticed we were having difficulty with using our calling card as our cell didn't have service and he said, "Go ahead and use my cell as I don't ever use all my minutes". This allowed us to notify our family where we were and all was OK. We'd love to go back.
Our dissatisfaction here is twofold. 1st-when greeted at the front desk we were told we already had two strikes against us as we didn't have a reservation and also didn't have a KOA rewards card which was a very insulting way to be welcomed. 2nd-the site was so tight with the one next to it that I had to stoop under their slide out in order to connect water and electric. Some customer service training would be in order here.
We have never camped in a facility that so closely resembled a living situation as seen in the movie "Slum Dog Millionaire". Dumpy looking camps, kids running around undressed and screaming for something like food. Dogs everywhere with some leashed and some not. Diesel trucks cruising the roads. Bathrooms were deplorable. Never again.
We felt like the daily use sites are in the low rent district stuck way in the back of the park. The site was tight even for a 26' trailer. Some of the sites were so littered with chairs, bikes etc. it had the appearance of an ongoing garage sale. The restrooms were cramped and when I reported that the toilet was malfunctioning they said they would look at it AGAIN. The next day it still didn't work. It hardly makes me want to go back to cape Cod.
We camped here on our way home from a 3 1/2 week trip. We always stay here on the return from the south or east part of the USA. Owner and his wife are always so cordial and the camp is so well maintained: we suggest anyone needing to stay in this part of Illinois should make this their "go to" campground.
We stayed here while on a month long trip to New England. It not only was in the top 2 places of this trip but ranked right up there with the best of past trips. Not only was the campground great but so were the owners and their employees.