Our group of 5 families spent 5 days/4 nights at Tom's Cove and a great time was had by everyone. All of us had nice, wide pull-through sites with a partially obstructed water view. Most of us had nice shade trees and did not have to use our awnings. They don't have planned activities for the kids but the pool and clubhouse were nice. The park is very large and it's nice that the better sites are kept for the transient campers and not the permanent residents. It's a great place to ride your bike and you can even ride them into town and onto Assateague Island if you want. The mosquitoes can be bad at times but that's to be expected on an island surrounded by salt marshes. I would give this campground a higher rating if they offered cable at all of the sites and WiFi. It would also be nice if they paved the roads...the gravel can be dusty.
Our group of 8 families stayed here over the Memorial Day weekend and, despite the many bad reviews, we decided to give it a try especially since it just became a KOA. The managers are VERY rude and uncaring about customer service, and seem to just look for a reason to confront people (especially kids) about rule infractions or things that just don't meet their approval. The campground itself is pretty nice... sites are a little small and not level but offer nice shade and they have a pool, playground, jumping pillow, tennis/basketball court and fishing pond. They also offered weekend activities such as a DJ, bingo, crafts and hay rides. Being a smaller campground, there was not a lot of traffic to worry about either. But, the many run-ins we had with management put a damper on an otherwise enjoyable weekend. Sorry, when we're paying $40+ a night for a campsite, we should be able to run our A/C units. Also, the water coming out of the spigots was brown... we were all very fortunate that we had filters on our water supply. And, we had to pay $2 extra per hour to check-in before 2PM. So, this could be a nice little campground if it were managed properly but, until that happens, we will not be returning. We will also be notifying KOA of our experience in hopes they can bring about some changes.