The facilities are second to none. The walk along the river is something we really look forward to and so do our dogs! Definitely pet friendly as they greet you with dog treats. The place we stayed at just before Durango charged us $10 per day for our dogs and they didn't have a place to walk them, nor dog clean-up bags! It's an excellent place to stay for a visit to the Red Bluff area but especially nice if you are transitioning to another location. Great staff, beautiful grounds, very relaxing!
We selected Edgewater mainly because they were the only ones in the area we wanted to stay. The information on their site was very appealing. We paid extra for a "gold" site which we thought would be a lake view spot. Yes, we were down by the lake, but we were totally blocked by an old trailer being used as a cabin. The site was dirt and uneven. We had to pay $10 a day for our 2 dogs. We considered that a bit outrageous since there was not an area for dogs, and not even a collection bag dispenser. I think this is a way to keep people from bringing their pets. The next place we visited, welcomed our dogs with cookies and there was a great dog walk! But the biggest problem by far was the condition of the lake in Soda Bay. It was so full of algae that it was impossible to swim and not even that fun to sit by. Several resorts in the area called their guests to warn them about this condition in case they wanted to cancel. We left a day early. The park is well maintained. The pool looked inviting. The staff was friendly, but I would give them low marks for the extra dog fee, site without a view and not alerting us to the condition of the lake.
We read about the Willits KOA while vacationing on the Mendocino Coast. It seemed like a great place for kids so we booked a spot for our return trip. The spots were small for our 40' motorhome and pretty close together but the park was nice and clean. Lots of space to walk our dogs and since we have grandchildren, we checked out all the activities for them for the future. Once we found out about the Train Depot for the Skunk Train, we decided to book for our family for the special Christmas Train in December. I reserved one RV site, 3 Kabins and 1 lodge. I should have consulted with my family first, as everyone wanted to rent a place in Tahoe for skiing and save the train ride for the warmer months. Well, there will not be a next time for this KOA as it costs us $50 in cancellation fees even after holding $250 for deposits. If I had been able to book under one reservation, this would not have happened. We questioned the Willits people about this outrageous policy, and they said their hands were tied as they were only following the cancellation policies of KOA. Funny as the main office told us that since the campgrounds are privately owned, it is up to the campground to adjust the cancellation fees. I feel ripped off! I still want to take the Skunk Train with the grand-kids, so I did some research at the local hotels. They not only do not keep the first night's charge as a deposit, but they also let you cancel by 4pm on the same day of your arrival: AND all without a fee?? And all this comes with a free full breakfast! But the real winning point with a hotel room vs a Kabin, they have bathrooms!! KOA to us, has always been like finding a McDonalds in Europe: you know what to expect. But I have camped in my last KOA because their rates, deposits and cancellations fees are too unreasonable for what you get.