If you must reserve and ask for a specific site, please do so via email and get it in writing. Management has been pleasant in the past dealing with reservations. However, after raving about this campground to friends, we decided to book specific sites 40 days ago via telephone. We were promised a pull through site on level sites as my friend has difficulty walking. What we got was totally different and those sites were given to management's friends 2 days ago. Management treated my friend rudely after asking to move, asked her if she was "confused"? had a memory problem? I have camped here in the past, early summer was great, past 2 visits have made me change my mind about coming back here. The entrance and "Bottom Part" of the campground are great.....however, the "hill sites" are small, cramped, difficult to get into. Be ware, check out the campground map when you book (via email) and ask for the "bottom area"