219014 User submitted reviews online!!
09/2009
rating [ 10/10 ]
We really enjoyed this campground. We were in the Allgiers Loop, which has 30 amp electricity and water hookups. There are many spaces that can handle large rigs. Our RV is 40' and it was no problem. The canyon is beautiful, and the little town of Redstone is fun. Don't miss the Redstone Castle tour. The restrooms were immaculate. CAUTION: There is no dump site here, so plan accordingly. We plan on camping here again.
09/2009
rating [ 7/10 ]
This is a beautiful, new RV park with wide spaces, not crowded together, with lots of pull-throughs. I would have given this park a 10, except for the internet set-up. You have to pay for either 2-hours a day of internet service, or more for a "Premium" site so you get Wi-Fi 24/7. They give you access coupons for each day. Because we have a very elderly parent at home, we opted for the Premium site. Of course we were also there to spend days touring Yellowstone. The first evening, after returning from Yellowstone, I couldn't get on the Internet, the office closes at 5pm, and tech support told me they could not help me. The second day I got on in the morning, and again couldn't get on in the evening, and of course the office was closed. On the third day, the message I got on my computer was that my coupon code had been given to another computer, and so again, two days out of three, I could not get on. I talked at length with the manager, who said it was my fault because I did not bring my computer into the office during the day for them to try to fix it. Never mind that I couldn't come into the office because they close so early. He refused to credit me back any of the excess that we paid to get the 24/7 service. When I told him that I was going to write a review about it, he accused me of "blackmailing" him, but he still didn't credit me anything. So much for customer service. Bottom line, it is a great park, if you don't really need to depend on the internet service.
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